International Orders

Placing orders for international delivery

BY PHONE: 574-594-5852 or 800-338-1665 (Canada only)

Our regular business hours are 9 a.m. to 5 p.m. (Eastern time) Monday through Friday.

ON OUR WEB SITE: www.townsends.us.

Web orders are processed during regular business hours. Stock items are sometimes shipped within a single business day. If you need to change anything on your order or you need delivery by a particular date, please call or email us. Note that the order totals shown on our web site do not include any local duties, taxes, or fees which may be payable to receive your order when it arrives in country. Our staff will communicate with you about your order via e mail if additional information is needed to complete your order. Please add our email address, international.orders@townsends.us, to your email address book to aid in this process.

BY FAX: 574-594-5580.

Faxed orders are processed during our regular business hours. Please include your email on your fax so that we may contact you easily if questions arise. Please add our email address, international.orders@townsends.us, to your email address book to aid in this process.

MAIL ORDERS: We are happy to quote orders by phone or email before you complete your order form. We can also email a quote for you to print and include with your payment. Note that the order totals shown in our quotes do not include any local duties, taxes, or fees which may be payable to receive your order when it arrives in country.

Mail completed order form and payment to:

Townsends
P.O. Box 415
Pierceton, IN 46562-0415
USA