Contact Us

For returns and exchanges: returns@townsends.us

For suggestions or comments about this website: webmaster@townsends.us

For all other questions and comments: questions@townsends.us

Call:  574-594-5852

Phone Hours: Monday-Friday, 9 a.m.-5 p.m. Eastern time

OUR PHYSICAL STOREFRONT

We do have a very small storefront attached to our warehouse, it is open by appointment. The store hours are Tuesday through Thursday from 10am to 4pm EST. If you would like to make an appointment to shop or pick up merchandise ordered over the phone please call or email customer service a month to a day ahead of time to ensure someone from customer service will be available.

During the busy Christmas season (November 24th through January 18th) we will not be able to take appointments and will only be available for order pick-up by appointment.

Stock on certain items, especially clothing, pottery, and iron can be very limited. If there are certain items you would like to look at you can call ahead of time and we can set them aside if they are available.

Unfortunately the cabin and other cooking sets are not open to the public.

Addresses

Mailing Address:

Townsends

PO Box 415

Pierceton IN 46562

Street Address for non-USPS shipments:

Townsends

133 N First St

Pierceton IN 46562